VizAi Tech

ServiceOS — The operating system for service departments

The complete platform for service departments to capture, organize, review, and collaborate on field work.

Two Experiences

One System. Two Completely Different Jobs.

Technicians and service managers shouldn't have to use software designed as though they do the same job.

ServiceOS gives each side of the service department an experience built around how they actually work.

Technician capturing repair photos on a mobile device in the shop
For Technicians

Spend Less Time Documenting the Work. More Time Doing It.

ServiceOS keeps the technician focused on the repair — with work organized around the job and documentation designed to happen as naturally as possible while the work is being performed.

  • Capture photo and video evidence of job completion
  • Add RO notes verbally
  • Access prior repair media where available
  • Use supported hands-free capture
Service manager reviewing repair orders and job media on a tablet dashboard
For Service Managers

Know What's Happening Without Walking Across the Shop.

ServiceOS gives managers a clearer view of technician work, supporting documentation, and repair progress from one place.

  • Review repair-order work
  • See supporting photos and video
  • Review technician documentation
  • Organize work by repair order
  • Request additional documentation where supported
  • Export service media and records where supported